An LTL invoice or a damaged delivery

Freight claims and overcharges

We review freight records and prepare eligible claim or billing-error packages for you to file.

Illustrative example

Freight invoice, LTLPro 7730215, 2 pallets

Line	Amount
Linehaul, class 85 on your bill of lading	$1,284
Billed at class 125Bill of lading says class 85Disputable	−$412
Reweigh feeNo reweigh certificate providedDisputable	−$95
Liftgate at deliveryRequested on the bill of ladingValid	−$75

Disputable, with evidence$507

If recovered: you keep $354.90 and the fee is $152.10.

You keep 70%Fee 30%, only on what is recovered

You send
One LTL invoice and its bill of lading or delivery record.
We prepare
We rebuild each charge from your bill of lading and the carrier's rules, and check damage claims against the carrier's windows.
You pay
30% of each claim or overcharge the carrier actually pays or credits, when the payment or credit appears on a statement you show

You file the claim with the carrier. We track its 30- and 120-day clocks.

The clock on this work

A missed deadline turns a good claim into a lost one. Each bar starts at its own event and is drawn to scale.

Carrier must decide a claimfrom the day it receives it

120 days49 CFR § 370.9

Dispute a freight billfrom receiving the bill

180 days49 U.S.C. § 13710(a)(3)(B)

File a loss or damage claimfrom delivery, at least

9 months49 U.S.C. § 14706(e)

Fees

How paying works

The first look is free. Before any paid work, we agree the exact result, fee and proof. Recovery work is paid only from a confirmed reversal, credit or payment. Notice, compliance and bid preparation have a fixed fee only after you confirm the agreed work was delivered on time; an award or later payment is not their fee trigger.

Freight claims and overchargesof every $100 recovered

$70 yours$30 fee

Nothing recoveredyou pay nothing

No fee

You press Accept on exact termsScope, fee and the event that earns it are written out before any paid work. Nothing is agreed until you press Accept.
You confirm the result firstAn invoice follows only your "Confirm the result" press, for exactly the agreed amount.
One private page for the whole caseMessages, terms, files and invoices stay on one page you keep.

We use public sources for the first look. If you continue, we work from records you choose to share. Today we prepare disputes, claims, notices, supplier requests and bid materials for you to send, serve, file or submit. We do not contact third parties for you.

Questions

Which carriers?

Any LTL carrier whose invoice and bill of lading you can share.

Do you file the claim?

You file it with the carrier. We prepare it and track the carrier's deadlines.

Freight claims and overcharges

30% of each claim or overcharge the carrier actually pays or credits, when the payment or credit appears on a statement you show

Show me where to look

See every service